Not only Messenger chat history, the Viber, Kik, Line data also can be backed up in this easy way.How do I fix my Facebook Messenger?: The Complete Guide The media files including videos, images are in "Messenger Attachments" while the messages are in "Messenger". When the chat history is backed up, you can click "Restore iOS Data" to preview the data.
Plug your iPhone to PC and choose " Messenger" and " Messenger Attachments" to start backup.
Install FonePaw program and get into " iOS Data Backup & Restore (opens new window)" feature. #Tip: Learn to Back Up Messenger Chat History on iPhone**
Finally, you could download the latest version from the App Store in an iOS device or Google Play in Android device. You could first go to Settings > Apps(Applications) > Facebook Messenger. So installing the latest Facebook Messenger could be significantly helpful to fix the video call not working problem. The latest version of Facebook Messenger usually comes with new features and fixes for known bugs. Check for Updates and Reinstall Messenger You would see a list where you log in and find out Facebook Messenger.Tap the cross near it to log out Messenger. Scroll down and tap Settings > Account Settings Go to Facebook screen and tap the hamburger icon in the right bottom of the screen
If you don't have the Facebook app, first you should download and install it on your phone You might follow the steps as listed below: Then you need to come to Home screen and tap Messenger icon to re-login.īut since there is no Clear Data option on iPhone, iPad, to log out Facebook Messenger on iPhone, you should log out with the help of Facebook as Messenger is linked with Facebook. Go to Settings > Apps(Applications) > Facebook Messenger and tap Clear Data and you will finish the logging out part. In Facebook Messenger there are no buttons to log out so we have to: If Facebook Messenger video calling is still not working on your device, you can continue with the method below.įirst off you have to log out the app. Log out and re-login to Facebook Messenger Tap Reset Network Settings and confirm Reset Settings.Įnter the PIN, password, fingerprint or pattern then tap Reset Settings again to confirm eventually. Navigate to Settings > Apps(Applications) > Settings > Backup and reset (standard mode only). Enter your passcode and you would allow Reset Networking Settings eventually.įor an Android device like Samsung Galaxy 5, Samsung Note 5 etc., it's kind of different to iPhone but similar. Followed by tapping General > Reset > Reset Network Settings. You could try to reset the network settings.įor an iOS device like iPhone 8 plus or iPad Pro, first, you should: It would be helpful to connect to another Wi-Fi if possible. You could firstly switch between mobile data and Wi-Fi to check out whether the network has something wrong. To fix network issues on your mobile phone, you might follow the steps as listed below: If the Facebook video call is not connecting, it may be caused by network issues. Check out Whether There is A Network Issue Then tap Permission and switch Microphone toggle on till it turns green. Navigate to Settings > Applications > Facebook Messenger. Then switch the Facebook Messenger toggle on.įor an Android device. Navigate to Settings > Privacy > Microphone. It's quite similar to method 1.įor an iOS device. Allow Messenger to Access MicrophoneĪlso, you need to turn on the microphone for Facebook Messenger videos calling.
Next, you should find Facebook Messenger > Permission and switch Camera toggle on till it turns green. You might also go to Settings, tap Applications then. If you have an Android device like Samsung. Toggle on the button so that your Messenger could use the camera. Tap on Camera and find Facebook Messenger. Then tap Privacy and you will find Camera in it. If you have an iOS device like iPhone X, iPhone 8/8 Plus,iPhone 7/7 Plus etc., You can first go to Settings.
If your device doesn't allow Messenger to access the camera, your camera driver wouldn't work when you run the Messenger so that a video call doesn't work.
How to Export and Print Facebook Messages (opens new window) YouTube Recorder: How to Record YouTube Videos on PC (opens new window)įeasible Ways to Troubleshoot Facebook Blank Pages Error (opens new window) What should you do when Facebook Messenger video call is not working? In fact, there are several options for you to choose. When you try to call someone on Messenger, it rings once or twice but then disconnects or it doesn't even ring at all. Somebody might have experienced that video call in Facebook Messenger is unavailable for uncertain reasons.